Privacy Policy

Last updated: January 2025

Introduction

BotsablyAI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered call handling and omnichannel bot services.

Information We Collect

Personal Information

Name, email address, phone number, company information, and billing details.

Usage Data

Call logs, conversation transcripts, interaction patterns, and service usage statistics.

Technical Data

IP addresses, device information, browser type, and access timestamps.

How We Use Your Information

  • •Provide and maintain our AI call handling services
  • •Improve and personalize our AI algorithms
  • •Process payments and manage billing
  • •Send service updates and support communications
  • •Ensure security and prevent fraud

Data Security

Security Measures

We implement industry-standard security measures including encryption, secure servers, and access controls to protect your data.

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data with trusted service providers who assist in operating our services, subject to confidentiality agreements.

Your Rights

  • •Access and review your personal data
  • •Request correction of inaccurate information
  • •Request deletion of your data
  • •Opt-out of marketing communications

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: hello@botsablyai.com

Phone: +44 (0) 117 463 8122